Cancellation & Refund Policy

Full refund less 15% refund fee if cancelled more than 30 days prior to arrival.

No refunds for no-show or unused portions of transfers. No refunds due to medical emergencies, strikes, airline delays or cancellations including hurricanes. In cases of storms and hurricanes, we will work with you to reschedule a day and time that is convenient for you.

If there is extremely rough sea conditions, you would be advised and would have the option of taking alternate transportation such as local flights and public ferry, which we would assist you with.

Travel insurance is highly recommended.